Refund Policy
At Digital Glory Solution SL , we are committed to providing high-quality online courses that meet the needs and expectations of our clients. We understand that sometimes things don’t go as planned, and we want to make sure our customers are satisfied with their purchase. This refund policy outlines our procedures for handling refunds and provides information about the circumstances under which refunds are available.
Eligibility for Refunds
You might be eligible for a refund according to the following reasons:
Technical Issues: If you experience technical difficulties with the course material or website that prevent you from accessing the course, you could be eligible for a refund after our team investigates the issue and provide a solution.
Refund Process
To request a refund, please contact our support team at info@makecake.pro. Our team will review your request and assist you with the refund process.
Exceptions to Refund Policy
Please note that refunds will not be available for the following circumstances:
- Completed Courses: If you have completed the course, refund will not be available.
- No Show: If you have not accessed the course within 14 business days since the purchase of the course, refund will not be available.
Dispute Resolution
In the event of a dispute, we will make every effort to resolve the issue to the satisfaction of our customers. If a resolution cannot be reached, we will refer the matter to an impartial third-party mediator for resolution.
Contact Information
If you have any questions or concerns about our refund policy, please contact us at info@makecake.pro.